Terms & Conditions

Website Information and Terminology

Here are a few things that may help with the use of our website: If you require any further information, please contact us at info@themusicroom.co.nz

Some products may not be available all of the time. Our website can also be used as an information site as well as a product ordering site. Some products may need to be specially ordered from our suppliers. Please contact us for more information.

Clicking on the Add button places products into a shopping cart and does not committ you to purchasing products.

Updates to our information practices:

Occassionally we may make changes to our privacy policy, or alter the functionality of our Webpage. We always update this statement accordingly, therefore we encourage you to review the privacy policy statement page. 

Important terminology: These terms and abbreviations are used throughout our webpage:

RRP = Recomended Retail Price. As set by the official supplier in NZ. All prices are in $NZ dollars, and include GST.

E & OE - Errors and Omissions - Here at The Music Room, we strive to keep all information as accurate as possible- however errors may occur from time to time due to the amount of product we carry. Please contact us with any questions regarding this issue info@themusicroom.co.nz .  Pricing will be confirmed and you'll be advised of any errors prior to completion of sale.

Unit Price: The price we sell this item for. All prices are in NZ dollars and include GST. Some items might be discounted as part of a special offer, others may be discounted due to being end of line, or shop-demo, missing parts or minor damaged goods. This will be noted where neccessary.

$0.00: Occasionally a price of $0.00 may be displayed in the website.  This is most commonly found with new items being loaded ahead of goods arriving.  We do not have any free items or $0.00 items.  These are a clerical error and will be rectified as found.  The actual price and availability of these items will be given to you when you contact us.  Any orders with $0.00 items will not be processed until we have contacted you about the respective items.

The Music Room warrants to the first purchaser that this product will be free from defects in materials and/or workmanship, is of merchantable quality, fit for the purpose as described, and will perform in accordance with its specification; from the date of purchase, for a period of 12 months (new products); 3 months (used products) and subject to the Warranty Terms and Conditions.

No other warranties either express or implied by law are made with respect to these goods.

Business Use / Purchases and the Consumer Guarantees Act:
We believe it is important to clarify your rights as a purchaser where there may be a “Business Use” component to the sale. Therefore, please be aware, where the buyer is acquiring the product for the purpose of business then the Consumer Guarantees Act 1993 shall not apply. 

“Business” includes any performance of a public nature - whether paid or otherwise - and includes, but is not limited to, Schools, Churches, Institutions, working musicians, installations, hospitality, and studios. This exclusion also applies for goods purchased for resale or use in repairs or goods used for purposes other than domestic, personal and/or household use. No other warranties either express or implied by law are made with respect to these goods.

Return of Goods for Credit or Refund

Credit/Refund returns:


Cancellation Policy:


Once an order has been made you cannot cancel it so choose carefully.

Faulty Returns:

Faulty Repair and Replacement

Shipping of faulty products or credits.

N.Z. Warranties 
All our products are supplied by N.Z. Distributors so all warranties are supported within N.Z. On very rare occasions when the distributor is out of stock or a product has become obsolete and no more are available in New Zealand. to replace your unit there may be a shipping wait for a replacement to come to the distributor from overseas. If no replacement can be sourced then either an alternative product or credit will be offered.

Seller's Liability and Maintenance Guarantee

The buyer shall ensure that the goods ordered are fit and suitable for the purpose for which they are required before purchasing and the seller is under no liability if they are not.

The buyer is entitled to only such benefits as the seller may receive under any guarantee given to the seller by the manufacturer of the goods.

The warranty does not cover damage from misuse, accident, negligent, inappropriate or improper operation, maintenance, installation, modification, adjustment or overclocking .

The seller's liability under this contract and the warranty in this clause is confined to the buyer named in this contract, it being agreed that the seller has no liability to any purchaser of the goods from the buyer in that the buyer's rights under the contract are not assignable without the prior written consent of the seller.

Force Majeure

The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller's control.

Disputes and Proper Law

Any claim or dispute arising hereunder shall be subject to arbitration in accordance with the Arbitration Act 1996.

The contract including these terms and conditions of sale shall be governed by New Zealand Law.


Purchasing Methods

The Music Room web store offers customers the option to pay utilizing Visa and Mastercard credit cards, bank transfer, or PayPal.  If you do not have a PayPal account, please point your browser here https://www.paypal.com/nz/home Creating an account is free and easy. All Prices are in New Zealand Dollars and include GST. Prices are subject to change without notice.

Finance Figures and Options

We choose to partner with Finance NOW, one of NZ’s leading financial solutions providers. With a solid backing, first class reputation and a range of inventive finance products, Finance NOW and The Music Room have a solution for your investment including business finance and leasing options.

Weekly Figures - the weekly figure is calculated on a 12, 24 or 36 month term, with no deposit, a $65 booking fee, interest rate of 19.90.

Figures are indicative only and may differ slightly from actual figures which will be confirmed on finance contract at the time of purchase depending on what options are taken.

Finance Now's standard Terms and Conditions apply, see www.financenow.co.nz for more details.

Terms of Web Site Use, Legal Information and Disclaimer

Legal Entity:
A and J Kirk partnership, t/a The Music Room, may hereinafter be referred to as The Music Room, or the partnership.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

These Terms (and the provision of goods and services by us) are governed by, and are to be interpreted, in accordance with New Zealand law.

Updates to our information practices:
From time to time, we make changes to our information practices or alter the functionality of our Website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at The Music Room. 

If you have any questions about our privacy policies or any other matter, please contact us at info@themusicroom.co.nz


We have endeavored to take all reasonable and appropriate care in the preparation of the content of this website and have no reason to believe that any information contained in this website is inaccurate; The Music Room does not warrant the accuracy, adequacy, or completeness of such information, or that such information is error free.

The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by the law, the partnership disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, the company does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Limitation on Liability:
The Music Room does not undertake to keep this website updated. The Music Room does not accept liability for any loss or damage which may result either directly or indirectly from reliance upon the accuracy or currency of information contained on this website including, without limitation, where such loss or damage is a result of or contributed to, by the negligence of The Music Room.

In no event shall the partnership be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if the partnership has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply.

Details contained on this website relevant to Goods have been prepared in accordance with New Zealand law and may not satisfy the laws of any other jurisdiction. We do not warrant that the details on this website concerning those Goods will satisfy the laws of any other jurisdiction. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside New Zealand). If the details do not satisfy the laws of your jurisdiction, you may not order any goods from this website.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the partnership is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Omissions or Errors

The Seller is entitled at any time to correct all omissions and errors (weather computational or clerical, or otherwise) in any advertising, quotation, pricing invoice or acknowledgement. 


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